Alberta Medical Association

Why work for the AMA?

At the AMA, we know that employees are fundamental to our success as an organization. We take pride in hiring client-oriented relationship builders who embrace teamwork, personal growth and development and truly want to help us succeed.

The AMA has implemented a hybrid work environment; therefore, the successful candidate will have the opportunity to work from home within Alberta but will be required to go into our Edmonton or Calgary offices when required. Travel to meet with physicians and other stakeholders throughout the province may be required.

ACTT Overview

The AMA Accelerating Change Transformation Team (ACTT) supports physicians and other team members, improve care within their practice environments. We work with physician leaders, clinic teams and health system partners across the province to simplify, support, and scale provincial healthcare transformation projects and innovation. 

ACTT is a program within the AMA serving the system and physicians in their collective pursuit of better care for Albertans; funding is provided by Alberta Health as part of the Physician Support Programs under the AMA/AH agreement. Please see our web page for more information on AMA ACTT.

Position Overview

As a Consultant with ACTT, you will provide support to physicians and key change agents (e.g. improvement facilitators, physician champions, EMR personnel) to advance the Patient Medical Home and Health Neighbourhood. As part of the ACTT team, you will operate in a matrix project environment and will move adeptly amongst teams focused on deliverables which implement projects and initiatives.  As an ideal candidate you thrive on change and respond to support physicians.

This position gives you the opportunity to:

• Work in both product development and/or delivery teams to advance initiatives and projects within ACTT focused on health care transformation and the advancement of the Patient Medical Home and Health Neighbourhood.
• Use and/or create capacity building tools such as governance best practices, model for improvement, transformational change management, influencer models, behavior change and teamwork science.
• Provide strategic planning and facilitation support to PCN Boards and Physician leaders.
• Use your experience and relationships with partners to acknowledge the diversity in readiness, practice behaviors, resources and skills/knowledge of each practice when supporting initiatives.
• Participate in research to inform development and implementation of products and resources
• Facilitate and build capacity of physician’s team members and physicians to reach the outcomes set by the AMA and/or ACTT team.

Education and Experience

• Undergraduate degree in health care, health sciences, business or related area. Master’s degree preferred; therefore, an equivalent combination of education and experience may be considered.
• At least five years of experience working with physicians and health care teams.
• Experience in change management and leading improvement initiatives.

Skills

• Able to demonstrate a strong understanding of the complexities of the Alberta health care system.
• Strong grasp on change management frameworks.
• Exceptional oral and written communication skills; able to adapt messages based on the key audience. Strong ability to interpret customer needs and influence their decision-making.
• Project management and project execution/implementation.
• Demonstrate the ability to lead sessions that reach consensus and/or collaborative outcomes.
• Knowledge and skills in developing products and tools for physicians and teams; quality improvement methodology; change management; process improvement; team functioning; physician office practice electronic medical records; and measurement and evaluation.
• Able to work in collaboration with multiple stakeholders.
• Flexible and adaptable, able to work within a changing environment.
• Ability to work in a team environment is essential.