Explanatory Code: 02
REGISTRATION NUMBER/PERSONAL HEALTH NUMBER CONFLICT
The health registration number and the PHN submitted are not for the same person.
AMA billing recovery tip:
Registration numbers refer to a number that was used prior to patients being registered with a PHN. If you have access to NetCare, verify the patient's PHN.
You may have to contact Alberta Health directly to verify coverage, 780.415.2288